Highbrow Microblading Cancellation Policy:
To our valuable clients,
Thank you for choosing Highbrow Microblading to enhance your natural beauty. We are 100% committed to your satisfaction with your beautiful new brows. Because customer service is our highest priority, there is often a waitlist for our microblading services. That said, prepping for a microblading appointment requires significant planning in the way of scheduling and following the pre-microblading instructions. If you cancel or no-show for your appointment, others on the waitlist do not have adequate notice to take your spot. Therefore, we have the following cancellation policy:
There is a $100 non-refundable deposit for Full and Mini Microblading services. There is a $50 deposit required for each touch-up. The deposit amount will be applied directly to the respective service balance, and the remaining amount will be collected at the time of appointment. Any appointments made without the corresponding security deposit are not confirmed appointments. If you cancel or no-show for a Full or Mini Microblading service, you are not entitled to a refund. Please note this is not a temporary hold to your debit or credit card; you must have funds available before booking the deposit.
Full and Mini Microblading Appointments:
You MUST call or email to reschedule your appointment. We ask for at least 2 weeks notice before rescheduling your appointment. If you find yourself in a bind and need to reschedule with less than 2 weeks notice, we will gladly reschedule your appointment no more than 2 times without charge. If you reschedule a 3rd time, you will forfeit your security deposit, and a new security deposit must be given before booking another appointment.
If you want to reschedule, your rescheduled appointment must be completed within 4 weeks of original appointment day and time, or it will be considered a cancellation. Please understand that you might not be able to reschedule for the specific date and time of your choosing. Again, you MUST call or email to reschedule.
Anyone who books an appointment for microblading must read and understand the following:
Those who are pregnant, breastfeeding, taking mandatory daily blood-thinning medications (including aspirin or baby aspirin), have severely oily skin or excessive scarring in the brow area, have severe autoimmune, immune, or skin disorders, have a history of keloid scarring, alcoholism, or certain other skin conditions are NOT candidates for microblading. Additionally, those with diabetes or thyroid disorders may require more treatments for desired outcome. If you are unsure whether you are a candidate for microblading, please call before booking.
Not everyone needs- or wants- a touch-up, but it’s highly recommended for the best possible results. If you need to reschedule a touch-up appointment with less than 2 weeks notice, we will gladly reschedule your appointment no more than 1 time without charge. If you reschedule a second time, you will forfeit the $50 security deposit, and a new security deposit must be given before booking another appointment. If you decide your brows look amazing after the initial session and you do not want a touch-up, we will gladly refund the $50 deposit if appointment is cancelled with at least 7 days notice. Those who do not give at least 7 days notice of cancellation will forfeit the $50 security deposit.